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System Implementation - Product Line

Project Management, Change Management and Technology Consultancy
Overview
Our objectives are to minimise the risks and maximise the benefits. Above all we want you to be self-sufficient, so that when we handover your staff are comfortable with the day-to-day running and management of the system. We do this using our software implementation and project management methodologies.
Conference Room Pilot

This simulates the use of the software in an environment that matches the day-to-day environment as closely as possible but is purely a test.  We refer to this as a conference room pilot.  During a conference pilot the proposed new processes are followed by the staff but in a safe test environment.  This allows the benefits and problems with the new processes to be identified and acted on prior to the changes being made in the live system.  Conference room pilots can last up to 4 weeks, but sometimes they are as short as a day.

To maximise the benefit of conference room pilots they are typically iterative, with the problems of the previous pilot being fed back into the design, the design altered and then re-piloted.  This process is repeated until the team are confident that the new process is correct.

The conference room pilot approach has a number of benefits;

  • Maximises benefits
  • Minimises risk
  • Gets more people involved
  • Helps to train staff
Phased Approach
Experience has shown that introducing a number of smaller process changes over a period of time is more likely to succeed than a single large process change. As a result we advocate minimising the number and scope of changes made to a process or system at any one time.
One of the most important aspects of this phased approach is identifying changes or tasks that can be completed prior to the actual implementation of the new software. With sufficient planning, there are normally a number of changes that can be made prior to putting the software live that will assist with the actual implementation itself.
Project Management

All systems development and implementation projects are managed using our project management methodology that we have developed over a period of 15 years.

For systems development and integration projects we use seven key documents to control the project;

  • Business case
  • Project Plan
  • Issues and Tasks Log
  • Communications Log
  • Risks and Contingencies Log
  • Error Log
  • Test Plans